Strength in Trust 

OneTrust is the trust intelligence cloud platform organizations use to transform trust from an abstract concept into a measurable competitive advantage. Organizations globally use OneTrust to enable the responsible use of data while protecting the privacy rights of individuals, implement and report on their cyber security program, make their social impact goals a reality, and create a speak up culture of trust. Over 14,000 customers use OneTrust's technology, including half of the Global 2,000. OneTrust currently ranks #24 on the Forbes Cloud 100 list of top private cloud companies in the world and employs over 2,000 people in regions across North America, South America, Asia, Europe, and Australia.

The Challenge 

• Building and developing program management practice: Influence program management organization with well-defined processes and best practices to improve the efficiency in program execution. Build high performing team of technical program managers at various levels. Provide supervision and development opportunities for members within the team by selecting and training; mentoring; assigning duties and by building a team-based work environment 
• Building strategic relationships: Manage multiple stakeholders, anticipate their needs, and gain alignment for strategies from executive level stakeholders. Positively impact our Technical Program Management team and help achieve greater outcomes with excitement and enthusiasm 
• Driving execution of platform and business initiatives: Work with product management and engineering teams to define key milestones for platform initiatives and drive the execution to complete all deliverables on time. Deliver highly visible, high-impact programs and mentor the team of experienced and skilled technical program managers 
• Creating forums to deepen risk assessment:  Work across cross functional teams to unearth risks in the program and collaborate with multiple stakeholders to mitigate the risk. This includes unearthing technology deviations from the platform and collaborating on the right technical controls. Drive and influence technical and product strategy by proactively identifying risks and developing mitigation strategies 
• Articulating program success: Present program data in a concise manner with clear communication skills (oral, verbal and listening) and be able to influence key decision makers with data driven outcomes. Articulate the technology, requirements, goals, and milestones of your team. 
• Operating with excellence: Set an example in managing to KPIs, delivering excellence, presenting at all levels, and developing yourself and your team. Demonstrate a passion for details with the ability to ideate and problem solve actively with business leaders, product, and engineering stakeholders. Reinforce customer empathy, build long term strategies and value-driven roadmaps, establish feedback and learning loops, and measure outcomes 
• Establishing clear standards and guidelines for cross functional communication: Establish shared goals to build alignment across multiple cross-functional Product and Tech teams. Provide ongoing communication of planning, project status, issues, and risks in a timely fashion to stakeholders. 
• Managing Resources Optimally: Managing resources efficiently is essential for the success of technical programs. Actively source talent internally, recommends right resources and ensures that the right skills are available at the right time while accelerating the initiatives at hand. 
• Achieving Customer and Stakeholder Satisfaction: Technical programs often have direct or indirect impacts on customers and stakeholders. Within the SDLC, module teams are themselves customers of the platform. Negotiate on behalf of customers to align on right priorities 
• Adaptability and Agility: The technology landscape is constantly evolving. Must remain agile and in par with latest technology, ensuring that programs can pivot or adjust to changes in technology, market conditions, or business priorities.  

Your Mission

• Engage in daily scrums, sometimes across different modules to ensure change is recorded and discussed early by maintaining constant conversations with cross functional squads. 
• Comprehend and translate both business and technical requirements into Features (Epics/Stories) and plot out any inter module dependencies. 
• Able to decipher a backend and frontend design to proactively assess gaps in design 
• Able to collaboratively recommend design solutions and better technical controls during code changes. 
• Engages in collaborative efforts with key stakeholders across R&D (Product and Engineering) and CX teams to support high quality deliverables. 
• Able to unearth gaps in SDLC process and recommend better pipeline scripts for the program. 
• Research on new tools and provides automated solutions to simplify certain processes during roll out an initiative/Program. 
• Able to understand the current automation architecture, identify gaps and recommend better automation solutions in line with latest technology. 
• Able to recommend better shift left processes for all programs across OT. 
• Act as a mentor for other team members. 
• Understand data, data representation and visuals to cater to varied audiences. 
• Stay up to date on contemporary SDLC best practices, emerging technologies, and automate few processes of any cross-collaborative initiatives. 
• Generate efficient reports for initiatives and keep current communication amongst all involved. 
• Leverage strong communication skills and innate curiosity to provide trusted and highly valuable feedback. 
• Build a team of strong players. Ensure resources are utilized optimally. 
• Actively participate in Onetrust Scrum of Scrums to unearth opportunities and proactively work with various stakeholders to assess risks and work on mitigation strategies 
• Define and create consistencies in all deliverables within Technical Program Management   
• You will create, revise and establish strategy, methodologies, standard practices including deliverables for the Technical Program Management. You will hire, train and develop a team of highly skilled technical program managers.  
• You will create scalable forums to assess risks in initiatives and establish the right ceremonies to map, analyze, and improve organizational processes. You will be an effective communicator and a glue when “connecting the dots” between various cross functional teams on the Onetrust platform. 
• You will understand data, data visualizations and ability to generate reports and dashboards to unearth risk and drive key decisions forward. You will be the DRI to represent the TPM team on all key stakeholder meetings and presentations. 
• You will collaborate with teams and FinOps to assess costs and ensure the initiatives stay within all guidelines.  

You Are

• Is an effective manager who has managed direct and indirect resources. Has the ability to work as part of a team, and supervise others. 
• Is a critical thinker that can effectively collaborate with various stakeholder by being a versatile player. Uses creative and innovative mindset to problem solve with various stakeholders. Has strong analytical and problem-solving skills while arriving at the right root causes analysis  
• Makes data driven decisions and can tailor the narrative to suit the audience. 
• Is a quick self-guided, independent learner. Does not depend on the mentor/buddy/manager for repeated sessions. Does enough homework before asking necessary questions. 
• Is productive within a month of joining the company. The team is aware of this individual and begins to include them for more work. Unearths gaps and can ask the right questions. 
• Is a clear communicator. Speaks clearly and succinctly in various forums. 
• Is a great team player and provides right set of data and reports. 
• Is very efficient, effective, and reliable and brings high energy and enthusiasm to daily operations. 
• Exhibits the right attitude, agile mindset, and embraces Onetrust principles. 
• Constantly researches on methods to automate processes in any cross collaborative programs. 
• Excellent oral and written communication skills. Ability to provide crisp and meaningful information to various stakeholders.  
• Proficient communications skills and be comfortable leading meetings as needed.  
• Passion for high quality work and attention to detail. 
• Provides operational excellence by continuous improvements in self and the team 

 Hard Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, Product Management, Information Technology, Computer Applications or related technical field  
• 12+ years of overall experience with increasing responsibilities in managing people and process 
• 7+ years of relevant experience working in Program Management with direct and indirect supervision 
• 5+ years of experience with Project management and Agile delivery, involved in various stages from inception to delivery 
• 5+ years of leading complex/ technical projects with inter dependencies between platform and adopting solutions 
• 5+ years of working on technology related projects, development or automation technologies and is proficient with all the technical layers of the stack 
• 4+ years of experience working with data and data visualization using standard reporting tools. 
• 4+ years of experience in Cloud application development experience (Azure, Google Cloud Platform, or Amazon Web Services) 
• Has a PMP or equivalent certification 
• Is a critical thinker that can challenge the status quo with data and can steer conversation to provide greater outcomes 
• Passion for high quality work and attention to detail 
• Superior communication and organizational skills 
• Ability to work as part of a team, demonstrate initiative and solve problems independently, operating autonomously across multiple teams 
• Capable of managing numerous stakeholders, anticipating their needs, and gaining alignment for strategies from executive level stakeholders 
• Strong communication skills (oral, verbal and listening) as well as the ability to influence key decision makers and understand their points of view  
• Strong leadership, negotiation and execution skills with the ability to drive results, deliver and excel, and own it when you don’t  
• Comfortable in a fast paced, growing environment and works well with ambiguity 
• Comfortable presenting to and persuading at Executive leadership levels 

Extra Impressive

• Built and scaled Technical Program Management functions in product companies. 
• A deep understanding of Frontend/Backend technologies and microservices. Collaborated with architects and developers to influence the design and architecture of systems to meet goals of the program and organization 
• Exposure to CapEX and OpEX functions with previous implementation experience. 
• Exposure to GRC programs which strengthens the risk evaluation and remediation. 

 

 

Where we Work

OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.  

The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins toFinish Stronger.  

We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.

• Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.  
• Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.

Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources  

Check out the following to learn more about OneTrust and its people: 

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Our Commitment to You 

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career 

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.