About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

• You will help with system setups, saved searches, troubleshooting/debugging script/workflow issues and ad-hoc analyses
• You will conduct active 2-way dialogue with with partners to identify meta patterns across customer requirements and identify gaps within current landscape
• You will facilitate communication and provide support to both the business and enterprise technology team members in challenging technical, custom and package software implementations and agreement on important initiatives
• You will document business use cases, process flows, report mock-up and other artifacts to obtain team member support and lead in user acceptance testing and documentation of test cases
• You will monitor project progress, identifying and escalating potential project risks and blockers to management to lead proactive intervention

In the role of NetSuite Business Analyst, you will report to the Director, Enterprise Engineering.

We are considering applicants for the location(s) of Culver City, CA, San Francisco, CA, and Dallas, TX.

About You

• You have over 5 years of functional experience in supporting end-users in Accounting, Operations, Procurement and other internal functions in the use of NetSuite ERP relating to scripts, workflows, saved searches and other ad-hoc configuration setups
• You excel in explaining and bridging as-is with to-be requirements and educating users to use NetSuite system functionality and features to automate Order to Cash, Procure to Pay and Record to Report business cycles
• You excel in collaborating with partners in understanding, gathering their requirements, creating win-win outcomes and assisting with cause analyses to drive system improvements
• You develop and streamlining the operational reporting dashboards and help groom and prioritize the backlog of incoming bug fix and enhancements
• You have industry experience working and managing local and remote teams
• You have the right mix of business process knowledge combined with systems knowledge of NetSuite customizations to advise your team on the downstream impact of integrated processes to account for GL impact
• You have a track record in business systems implementation and accounting and operational support with relationship building expertise.

About the Team

We are a team of enthusiasts who dedicate their time to building reliable and scalable solutions to help build, run and transform enterprise applications. We promote strong engineering practices, use innovative technologies and cloud-based microservice architecture, which enable Crunchyroll enterprise teams to integrate seamlessly and achieve their goals.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.